You will need to make sure that you are caring for your appliances correctly to prevent faults. You are expected to do the following:


Defrost freezers regularly. A build-up of ice can mean that the freezer door will no longer close – this will lower the temperature of the freezer and potentially spoil your food. Make sure they are kept clean too!


Make sure that the inside of the dishwasher is kept clean and that plates are thoroughly scraped before being loaded. You will also need to ensure that the machine is kept topped up with rinse aid & dishwasher salt.

Washing machines

Check your washing machine filter regularly. If clothes are washed with coins, bobby pins, or other items in the pockets, these can block the filter which can prevent the washing machine from draining or stop it from working. If you are unsure how to check the filter, you will need to search online with the make/model of your washing machine to find a ‘how to’ guide.

You also need to make sure that the soap tray is cleaned regularly, as a build-up of soap powder can also prevent the machine from working.

Tumble driers

Check your tumble drier filter regularly too. This catches lint/fluff and needs to be empty regularly, especially if you use your machine a lot! There are handy guides online on how to do this if you have make/model of your machine.

Ovens & Microwaves

Clean your oven regularly. Make sure that the timer is set at all times as if it is not the oven may not switch on!

Wipe down microwaves after each use. If food or liquid is left inside the microwave it will cause rust.


De-scale your kettle occasionally to prevent a build-up of limescale. Please also make sure that you do not fill the kettle above the ‘Max’ line when boiling it!