If you have a Saniflo toilet, please be advised of the following:
- Saniflos must never be switched off at the mains. If it is switched off it will cause a serious overflow & flood, which will be charged to the tenants.
- Please ensure only human waste & toilet paper (and not in excessive quantities) is put down the Saniflo as other items such as baby wipes and sanitary ware will jam the mechanism and cause a blockage/overflow.
- In the event of a breakdown, please email firstname.lastname@example.org and we will instruct a Saniflo engineer to attend. They will prepare a report as to the cause of the problem; if this is as a result of the Saniflo being switched off or inappropriate items being flushed, you will be charged for the call-out and any necessary repairs.